Well, theoretically the"R" should work 'always' when the phone is used as analogue phone. If there are problems, it could be because of too long or too short "flash" timeout configured on phone. Quadro accepts by default the flash timeouts from to msec. If phone flash timeout is bigger or equal to msec , it can be adjusted either from the phone, or from Quadro's "linesconfig.
Concerning using this phone as SIP phone If this phone doesn't have special keys for hold or transfer, anyway it has to have some way to force it to send the mentioned SIP requests. Probably there is some tricky way described in documentation of the phone Regards, DVR Edited by: davrays.
Hi everyone. I'm studing the same problem for the last 4 months. Line selection via account index added 0 - 9. Dialing Plan added. VoIP Call Transfer function added. Call rejection via Onhook-Key added. IP address exchange via paging call. E-Mail username length is enlarged up to 50 characters configurable via Web Configurator. Deleting numbers from the call lists responds much quicker than previous firmwares. Web interface is faster on the MacOS X It did not save all my previous settings.
Whenever I try to dial them via my VoIP service voipfone. I queried this again with tech support at voipfone. They further stated that they no longer resell Siemens phones because of ongoing reliability issues, and also that when they previously did sell the phones they sold them with the auto-check for firmware updates option disabled — as they claim that Siemens has a history of releasing firmware updates that are buggy and cause problems on phones that were previously working fine.
Anyway, as Siemens customer care did confirm to me they were aware of problems with the update I can only hope they will address them soon and release a further update soon. Using Google as an example, I have extension point to a sip uri for google through onsip. Further testing shows that when I log onto my. Calls to G. Also, receiving calls from G.
I can call from my Gigaset handsets to my cell phone with no issues at all. The problem seems to be loss of registration with provider. Is there any way I can downgrade to previous version?? This is exactly the question I posed to Gigaset. In theory it looks like you should be able to point the phone to a local firmware file and force a downgrade. However, there is a question of getting access to that file.
Well, as per suggestion, I have just tried removing the G. What do you know — I can now call that number!! I take my previous statement back. As of this afternoon, I can no longer complete a call to an number even Google ….
Greg — Try disabling the G. I am using static IP settings. Downgrading would be ideal at this point…. Disabling the G. Great thread, sad that Siemens releases firmware that cant correct the many problems with the SIP. Upgrading asterisk to the latest 1. X version seemed to make the whole system more stable and setting static IP on the unit similarly improved stability, but the base still loses registration with the asterisk box about every other day.
I also have a Polycom sitting on my desk and it has never lost registration with any internal accounts on my asterisk box or external ones at SIP providers. I find in incredible that Siemens, with all their resources, cant build a device however capable in other respects that reliably remains attached to the VOIP account.
Just wanted to report that since accepting the firmware upgrade to all the message waiting indicators on the handsets blink continuously — despite no messages or missed calls. Any suggestions most welcome………. The question is simply when. No matter how large the company such matters always come down to just a handful of people, and the scope of testing that they do in-house prior to the release of new firmware.
There have been some pretty regrettable releases of Asterisk as well. Oh, yes. You should know that Gigaset Communications is not part of Siemens any longer. They are a freestanding company. They use the Siemens name under license for now, but even that will end eventually. It is an issue with the S68H with G. When the handset receives the SIP packet, the device will terminate the call.
Michael, if you can forward this info to Tony in Gigaset US, that might raise better awareness inside Gigaset. Thanks for the great information! Michael could forward you my email address if your guys need to reach me.
I use G. Zandur, can you give me some background information on your configuration and VoIP provider so I can test this out? Updated to firmware and my Gigaset sIP turn to shit. Handsets are alsso useless. Surely someone can get the firmware file? Please help. Which model of device are you using? The S systems seem to be the most problematic thus far. Take the old firmware, put a newer date on it, send it out for the phones to update… problem fixed.
I design servers for a living… if a bad firmware gets released to the field, we issue a fix even if the fix is to go back to an older firmware immediately. Not weeks later. I guess that downloading the firmware might cause problems with the settings as there are quite a few new ones in the latest firmware.
Unfortunately neither seems to make a difference for me. What more would you like to know about configuration? Did you register the handset s to the base? During the factory reset, the handsets are un-registered and will not automatically register like it did when you pulled it out of the box. A complete reprogram of the data? I am getting very annoyed at resetting the base station every time.
I can confirm that a hard reset does not fix the problem for me. I did a hard reset yesterday, reprogrammed everything and today the base station lost its network connectivity again…. Still holding off a hard reset. It no longer responds to its IP address, although the router does.
The blue light goes out to be confirmed. A momentary power interruption reboots it and it makes connection to the provider again. The failures are apparently random — maybe once or twice a day. It looks to me as if it is simply a crash!
Not even a static config helps. They last about 10hrs following a re-boot, then crash!! No, Siemens is not following this matter. Siemens is not Gigaset or vice versa. I know that someone from Gigaset has been following up. They have requested network traces from some users who have the capability of providing that sort of detailed debugging assistance.
I too can confirm that a hard reset as suggested by Gigaset makes absolutely no difference at all. I spent ages last night setting up the phones again only to find they had crashed around 12 hours later. I think that sending them back to Gigaset service centre as they advised is the only solution until the firmware is updated. Any thoughts? The matter seems to be related to models that are not sold in the US.
Problem is now a catch22 however. And that is the substance of my problem on both units! The ethernet port does not stay connected.
Two crashes in the past 24 hours. Contrary to my earlier post, blue light on base unit remains on — but no longer blinks. This is a network side problem. Emailed Gigaset support. Got standard response — send it to their repair centre. I replied as follows: Dear Support, This is not an acceptable solution! The base and multiple handsets are used for a business — how am I to continue to operate in the absence of telephone communications?
I will re-iterate the situation: the problem has been caused by the November firmware update and is thus caused by Gigaset. I think the next step is a short brief to The Register. If they are not responding as you desire you have only one option; buy something else.
Any other action cannot be assured of resolving your trouble. Even as a warranty matter the terms of the warranty are probably unacceptable to a business application. This is where buying professional grade hardware from a vendor who supports businesses makes a difference.
It costs more, but it comes with benefits often unseen. Small comfort there Mr Graves! Fair enough. It seems to me that one of Gigasets primary competitors is Panasonic.
I had their KX-TG for several years. It never had a problem until it simply died of old age. In all that time it never had a firmware upgrade. I have been communicating with the UK service centre and they say there is no fix at present — they are having to replace the board inside the base unit.
They have had a number of these faults and there is a delay in supply of parts. I would suggest that anyone in the UK who has a troublesome unit go back to their retailer and complain under the sale of goods act What a mistake to make!!! Registration failures that were fine before — in fact some failures at least seem to occur after attempted LAN access to the base.
I copied and pasted it on different days with different browsers and still no joy. No email address anywhere on the site that I could find either. I emailed them yesterday through the website using UK contact although I am in fact in Italy. Despite being Saturday I received a quick acknowledgement and then within a hour a response telling me to reset the base and re-associate the handsets.
Reluctantly I did that but no change to behaviour. She assured me they are working really hard to sort it out, no, downgrades are not possible I assume due to new options etc but it is going to be days rather than hours…. So it is wait and see I think for now and my IP for now is useless — well it still shows the weather forecast I guess!!
Another unhappy SIP customer here! Regarding your query we inform you that we are working on the new firmware update issues. We will e-mail a solution for your query as soon as we receive the feedback from our development team. Thank you for your patience and understanding. For any query or consultation, please do not hesitate to contact us on the number indicated below or via e-mail from the web page below. I would take that with a hint of scepticism!
One of the issues on both my , and is that they lose connectivity via the Ethernet port. When that happens they have no connection with the internet, so no way of telling if an update is available! You will find him sometimes responding to comments. I suspect that he may not be the ultimate authority when it comes to this firmware issue, as his voice only covers those models that are sold in North America. The S, which seems to be very problematic, is not one of those models. All I got back is a standard reply about doing a factory reset.
So I did that and after reconfiguring the unit it only took 3 hours for the network connectivity to go down again and I need to unplug it again.
So I called them and the guy in the call centre in India knows nothing about it but the service centre can fix it — apparently. If only they would acknowledge a bug in the firmware and release some sort of statement. Alex, at least you can access the base through the ethernet link — I cannot even do that. Are you in UK? I have had emails from their engineer.
Luckily I bought our SIP set from Ligo Electronics not an advertising plug and they have now agreed to swap ours for a new pack. To retrieve the IP address, pick up the handset and press the menu key.
Scroll down to Local Network and press OK. You will be prompted for the system PIN which is set to by default. The IP address will show up on the screen of the handset. Open a web browser on a PC connected on the same network and enter the IP address you retrieved in Step 4. You will see the login screen with a Welcome message. Select the Settings tab from the top of the screen and select the Telephony link from the left side of the screen.
You will see your connection details.
0コメント