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Ensuring That Users of All Abilities Can Use Your Product A product that is technically accessible might still be unusable, especially for people with disabilities using assistive technology. Why test with people with disabilities? Usability testing provides a number of benefits to: Increase your understanding of how people with disabilities use your website or application Maximize customer satisfaction — a user who easily accomplishes tasks is more satisfied Increase brand recognition Increase the number of site visitors Improve the experience for all users — usability improvements geared toward users with disabilities often provide benefits to all users.
After conducting the testing, we provide a detailed report including: Summary of findings, plus the full data gathered in all the tests. Data includes task times, success rates, and satisfaction ratings for each test participant. Build a prototype: This test is done at a very early stage in the product development lifecycle, therefore companies build a prototype and perform the test on it. The built prototype should have all the functionalities that are required in the end product.
One should be very clear regarding the prototype to build and the functionalities needed in the final product to ensure a smooth testing process. Make sure to not recruit people as users who are working on the same project as it can create biases towards the product.
Recruit those people for the test who can be a part of your target audience and understands the problem you are trying to solve.
For enterprises, it is comparatively simple, as the target audience is pre-defined, but make sure you select users from every set to have a variety of end-users.
Conduct the test: Now you need to conduct the test in a distraction-free environment. Make sure you do not influence the user in any way, let them check the software and give opinions.
Try, not to ask any questions which influence their answer in any form. Make sure you record the testing process and take keynotes of it. Document the results: Documentation of test results is very essential as it will help in the analysis of results. Proper documentation of opinions and feedback received during the test should be done so that it can further be worked upon.
Take corrective measures: In this step, you need to work on the feedback received from end-users. Fix the bugs and enhance the user experience based on feedback that you have received throughout the test process. Make sure that you develop multiple solutions to the problem with the help of developers and designers, so that you can choose and prioritize the solution according to the expectation of your audience.
Automated accessibility testing is done with the help of automated testing tools. To achieve the above-stated goal businesses conduct a variety of tests on their apps. These tests are performed to ensure that the apps deliver seamless UX to all individuals especially people with certain physical or cognitive disabilities.
Though there are a variety of tests that businesses conduct but to specifically check the usability, businesses conduct a usability test. Whereas to check the accessibility of the app, businesses conduct accessibility testing. There are certain differences between these two testing types as stated in this article. Would you like to speak to one of our advisers?
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